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Privacy Policy

Security and protection of your personal data when visiting our website

Refugee Alliance Integration UK CIC (referred to hereafter as “Refugee Alliance”, “RA” or “we”) takes the protection of your personal data very seriously and uses extreme care and the most advanced security standards to guarantee it.

We consider it our overriding responsibility to safeguard the confidentiality of the personal data provided by you and to protect them from unauthorized access.

Definitions

In order to ensure a transparent and easily understandable declaration regarding the processing of your personal data, we would like to inform you about the individual legal definitions used in this privacy policy:

  • Personal data
    “Personal data” means any information relating to an identified or identifiable natural person (hereafter referred to as “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • Processing
    “Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
  • Restriction of processing
    “Restrictions on processing” means the marking of stored personal data with the aim of limiting their processing in the future.
  • Profiling
    “Profiling”  means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.
  • Pseudonymization
    “Pseudonymization” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
  • Filing system
    “File system” means any structured set of personal data which are accessible according to specific criteria, whether centralized, decentralized or dispersed on a functional or geographical basis.
  • Data controller
    “Data controller” means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
  • Processor
    “Processor” means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.
  • Recipient
    “Recipient” means a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
  • Third party
    “Third party” means a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
  • Consent
    “Consent” of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. 

Lawfulness of processing

Processing shall be lawful only if there is a legal basis for processing data. Pursuant to Article 6 paragraph 1 points (a) – (f) GDPR such legal basis for processing data can be in particular:

  1. the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  2. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  3. processing is necessary for compliance with a legal obligation to which the controller is subject;
  4. processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  6. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. 

Collection of personal data during a visit to our website

In case of a merely informative use of the websites, we collect only those personal data which your browser transmits to our server. If you visit our website, we collect the data below which are technically necessary for us to show you our website and ensure its stability and security (the legal basis for this is Art. 6 paragraph 1 clause 1 point (f) GDPR):

  • IP address
  • Date and time of your inquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (actual page)
  • Access status/HTTP status code
  • Transmitted data volume
  • Website from which the request is received
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

Information about the collection of personal data – (email, contact form)

In what follows we inform you about the collection of your personal data when you use our website.

If you contact us by email or via our contact form, the data disclosed by you to us (email address, if necessary your name and your telephone number) are stored by us to allow us to answer your questions. We erase the data collected in this context after storage is no longer necessary or if processing is restricted or of there exist legal retention obligations. 

Cookies

Our website uses cookies. Cookies are small text files placed on your computer and stored by your browser. They serve the purpose of making our offer more user-friendly, efficient, and secure. Cookies also make it possible for our systems to recognize your browser and offer you the best possible configuration.

We store this information for the duration of 12 months.

This data processing is based on the principles of Art. 6 paragraph 1 point (f) GDPR for the protection of our legitimate interests, i.e. the optimization of our offer.

For staff: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

More regarding Cookie Policy here.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use of external tools on our website

We have integrated various tools from different companies with our website which allow us to analyze user behavior or establish links with other websites.

For this purpose we work with the following service providers:

Google Analytics

The third-party data processor has integrated the component Google Analytics on this website (with anonymization function).

Google Analytics is a website analysis service. Website analysis refers to the collection, recording and analysis of data regarding the behavior of visitors to the website. A website analysis service records e.g. data showing from which website a data subject has come to a website (so-called referrer), which subpages of the website were accessed or how often and how long a subpage was viewed. Website analysis is used mainly for the optimization of a website and for a cost-benefit analysis of Internet adverting.

Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA, is the operator of the Google Analytics component.

Google Analytics uses cookies. The information about your use of our website generated by the Google Analytics cookie is normally transmitted to a Google server in the USA and stored there. Google might disclose these personal data collected via the technical procedure to third parties.

However, when you activate IP anonymization on our website, Google shortens your IP address within the Member States of the European Union or in other countries that are parties to the European Marketing Area Treaty. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google uses this information to analyze your use of the website in order to compile a report about your website activities and provide us with other services associated with your website and Internet use. The IP address of your browser transmitted by Google Analytics is not linked to any other Google data.

This website also uses the UserID functions of Analytics in order to be able to track interaction data. This User ID is also anonymized and encrypted and is not linked to other data.

You may prevent the storage of cookies by setting your browser software accordingly, but you might then not be able to fully use all functions of our website.

You may furthermore prevent the disclosure of the data generated by the cookie which refer to the use of the website (incl. your IP address) to Google as well as the processing of these data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

This browser add-on notifies Google Analytics via JavaScript that no data or information about website visitors may be transmitted to Google Analytics.

Besides, a cookie left behind by Google Analytics may be erased at any time via the Internet browser or other software programs.

Additional information and the applicable privacy policy of Google may be downloaded from https://policies.google.com/privacy?hl=de and from https://marketingplatform.google.com/about/analytics/terms/de/ . Google Analytics is explained in more detail under this link: https://marketingplatform.google.com/about/.

Our website also uses Google Analytics performance reports by demographic factors and interests as well as reports about impressions in the Google Display Network. You may deactivate Google Analytics for display advertising and set the displays in the Google Display Network by accessing the display settings under this link: https://www.google.de/ads/preferences?ac_tld=de&continue=aHR0cHM6Ly9hZHNzZXR0aW5ncy5nb29nbGUuZGUvYW5vbnltb3Vz.

Google Tag Manager

This website uses Google Tag Manager. This service allows you to administer so-called website tags centrally via an interface. Google Tag Manager implements only tags. No cookies are used and no personal data are collected.

Google has a suitable privacy policy for such data collection by third-party providers: https://marketingplatform.google.com/intl/de/about/analytics/tag-manager/use-policy/

However Google Tag Manager does not access these data. If certain domains/websites or cookies were deactivated, it remains in place for all tracking tags provided that they are implemented using Google Tag Manager.

WhatsApp & Apple Business Chat

By sending a start message I declare that I am in agreement with the internal data protection regulations of Refugee Alliance.

In particular, pursuant to Art. 6 Abs.1 point (a) GDPR I consent to my personal data (last and first name, telephone number, Messenger ID, profile, and messaging history) being stored, processed, and used in the context of the use of the respective Messenger in order to send messages to me. An active account is needed at the respective provider in order to use the Messenger service.

My consent to the processing of my personal data is always freely revocable; a notification sent to Refugee Alliance to this effect is sufficient for this purpose.

Your privacy rights vis-à-vis Refugee Alliance Integration UK CIC

(1) Ability to withdraw your consent, Article 7 GDPR
Pursuant to Article 7 paragraph 3 GDPR you have the right to withdraw your consent to the processing of your data granted to us at any time for any reason. You may send your withdrawal notice in no particular format to the mailing address or email address shown at the beginning of this privacy policy. Withdrawal of the consent does not affect the legality of the data processed up to the withdrawal based on your consent (Article 7 paragraph 3 clause 2 GDPR). 

(2) Right of access to information, Article 15 GDPR
Pursuant to Article 15 paragraph 1 GDPR you have the right to know whether we process your personal data. If we do, you have a right to additional information (Article 15 paragraph 2 GDPR). 

(3) Right to rectification, erasure or restriction of processing, Article 16, 17 and 18 GDPR
Under Article 16 GDPR you have the right to demand the immediate rectification of inaccurate personal data and the completion of incomplete data, including by means of a supplementary statement.
In particular, pursuant to Article 17 GDPR you have the right to demand the erasure of personal data concerning yourself if the processing of your personal data is not or no longer permitted.

(4) Right to object, Article 21 GDPR
Under Article 6 paragraph 1 (e) or (f) GDPR you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation; this applies also to any profiling based on these provisions. We will then no longer process your data unless we demonstrate compelling legitimate grounds for such processing which override your own interests, rights, and freedoms.
You may exercise the right to object at any time by contacting us via the contact options specified in the imprint.

(5) Right to lodge a complaint with a supervisory authority, Article 77 GDPR
Without prejudice of another administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your job or the place of the presumed violation if you believe that the processing of your respective personal data is unlawful. For our European customers:  your competent supervisory authority is that of your residence. A list of all supervisory authorities can be found under https://edpb.europa.eu/about-edpb/about-edpb/members_en

For questions about the collection, processing or use of your personal data, or for information about, correction, restriction, or erasure of data as well as the withdrawal of a consent granted by you or an objection to a particular data use, please contact us directly using the contact data in our imprint.

Status of the privacy and data security policy: March 29, 2022